Our users’ and our own data is protected by applying the best practices available in all aspects below.
Our personnel are trained and empowered to safeguard our information as the top priority because a single person could be duped to hand the keys over to the crafty hackers. Every staff is empowered to be the CEO when it comes to information security concerns. Security considerations are further embedded in all our processes. We breathe in security – we have to and we are proud to. Our vendors and partners are required to meet our strict standards too.
Let’s follow your data and see how it is secured every step of the way at Adaptable Security.
1. Your user name, email and password are entered on our website, and travels to our database – Can it be intercepted and read by eavesdroppers? Not so easy because all your content is encrypted with SSL (you see https rather than http in the URL address bar).
2. So you have some profile information stored in our database. Can the database be compromised? Not so easy because all the data is encrypted and is accessible on a tight need-to-basis. We have many other protection means including firewall to stop attacks too. Further, our data is backed up regularly so we don’t fall victim to ransom attacks.
3. Besides the database, our website and all applications are regularly monitored to eliminate vulnerabilities timely and send hackers away.
4. In case your user name and password are compromised due to malware from other sources, fret not. We offer two ways to counter – one is the two-factor authentication which requires another secret code to allow access into your profile in addition to user name and password. The other way is to inform you of your latest login information so you can detect any suspicious activities.
5. What if our staff makes a mistake and sends sensitive information to unintended third parties unsecured? It’ll be stopped as our monitoring technology will filter it out and intercept it before it could leave our system.
In summary, besides competent people, we have the best technologies to secure your data and ours.
If staff print out sensitive information and let it lying around unguarded, that’s a problem. That’s one example of physical security. Our physical parameters are all secured and checked off against the checklist.
Table of Contents
1. Information We Collect and How We Use It
3. Third Parties
4. Controlling Your Personal Data
5. Data Retention and Account Termination
6. Children Security
7. Contact Information
8. International Data Transfer
10. California Residents:
Your California Privacy Rights
1. INFORMATION WE COLLECT AND HOW WE USE IT
We may collect and store information about you when you use the Service. We use the information to fulfill your requests, provide the Service’s functionality, improve the Service’s quality, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems and allow for disaster recovery, enhance the security of the Service, and comply with legal obligations.
Among the information we collect, please note: Account Information: If you create an account on Adaptable Security, we may store and use your full name, email address, zip code, and other information you may provide with your account. Your first name and last initial, as well as any photo you submit through the registration process, will be publicly displayed as part of your account profile. You can modify some of the information associated with your account here. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by flagging it.
The information that you contribute through the Service is intended for public consumption, including your reviews, tips, photos, videos, check-ins, comments, likes, Talk posts, Events, bookmarks, friends, lists, compliments, and account profile. We may display this information through the Service, share it with businesses, and further distribute it to a wider audience through third party sites and services.
You can invite your friends to join the Service by providing us with their contact information, or by allowing us to access your contacts from your computer, mobile device, or third party sites to select which friends you want to invite. If you allow us to access your contacts, we may transmit that information to Adaptable Security long enough to process your invitations.
When you sign up for an account or use certain features, you are opting to receive messages from other Adaptable Security users, businesses, and Adaptable Security itself. You can manage some of your messaging preferences here, but note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Adaptable Security. We may also track your actions in response to the messages you receive from Adaptable Security or through the Service, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to the operation and use of the Service. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on Adaptable Security, including users of Adaptable Security for Business Owners, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.
If you initiate a transaction through the Service, such as a reservation or purchase, we may collect and store information about you, such as your name, phone number, address, email, and credit card information, as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties for the same purposes. Adaptable Security does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Service, we may publicly display the fact that you transacted with those businesses. For example, if you make a dinner reservation through the Service and write a review about your experience, we may publicly display the fact that you made your dinner reservation through the Service.
We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visit, businesses you call using our mobile applications, and reservations and purchases you make through the Service. We also may store information that your computer or mobile device provides to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. You may be able to disallow our use of certain location data through your device or browser settings, for example by disabling “Location Services” for the Adaptable Security application in iOS privacy settings.
3. THIRD PARTIES
We may rely on third party providers to support or provide some of the services that are available through the Service, such as reservations and food delivery. We may also rely on third party providers to perform certain services for us in connection with your use of the Service, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Service, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. These third party providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Third party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control. Some of our web pages utilize framing techniques to serve content to you from our third party providers, while preserving the look and feel of the Service. In such cases, please note that the information you provide is being provided to the third party.
We may share user information in the aggregate with third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements.
Businesses on Adaptable Security:
We may share information from or about you (such as your age and gender), your devices, and your use of the Service (such as which businesses you bookmark or call) with businesses listed on Adaptable Security. You may adjust your settings to increase or decrease the amount of information we share. You can view these settings and find more details about what information may be shared here. Keep in mind that businesses may see your Public Content (as defined in Section 1(b) above) and receive information about your transactions with them, regardless of your settings. Additionally, if you make a phone call to a business through or in connection with your use of the Service, we may share information about your call with the business that the business would have received had you called them directly, such as the date and time of your call and your phone number. You may be able to limit our ability to collect and share your phone number through your phone’s settings or phone service provider.
We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in connection with our Consumer Alerts program. If you flag or otherwise complain to Adaptable Security about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond. Links: The Service may contain links to unaffiliated third party services. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third party services.
Third Party Accounts:
If you sign up for Adaptable Security using a third party service like Facebook, or link your Adaptable Security account to your account with a third party service like Facebook or Twitter, we may receive information about you from such third party service.
4. CONTROLLING YOUR PERSONAL DATA
Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service. Users can also use the Find Friends feature to find one another based on their names or email addresses. You can adjust the settings for this feature here. Please also note that the messages you send or receive using the Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, Adaptable Security may access and disclose such messages in the course of investigations relating to use of the Service.
5. DATA RETENTION AND ACCOUNT TERMINATION
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us here. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
7. CONTACT INFORMATION
8. INTERNATIONAL DATA TRANSFER
10. CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS
Adaptable Security does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at the address listed above in Section 8.